Data & privacy
Hunique is a private space to turn reflection into better conversations. What you type here is often personal, so the app is built to keep it on your device. This page covers the Hunique app and the hunique.ai website.
The short version
Your conversations stay on your device. Your conversations, and the people and notes Hunique keeps from them, are stored in your browser on the device you're using. No one at Hunique can read them. They aren't available on another device, and there's no cloud backup of them.
AI features process what you type, and keep none of it. To reply, your message is sent over an encrypted connection to an AI model. It isn't stored, logged, or used to train any model. Because what you share can include your health and other personal matters, we ask for your explicit consent to this before you start.
A few things are kept with your account, so you can pick up where you left off on another device: your Skills progress, where each plan you make stands, and what a check-in reminder email needs to say. None of it is your own words.
You sign in with your email. We use it to sign you in, and for the analytics below. We don't sell or share it, or use it for marketing.
We use analytics to see how Hunique is used. Once you've signed in, they're linked to your account. What you type in a conversation is masked on your device before anything is sent, so we can see that a conversation happened, not what was said.
You can delete it. "Delete your content" in Data & privacy clears this device and what's kept with your account. To delete your account, email privacy@hunique.ai.
What leaves your device
When you use AI features
Your message goes to an AI model run by Cloudflare, or by Amazon Web Services in the EU. Neither keeps it or trains on it. To finish a reply if your connection drops, or to send a reminder you asked for, we may keep a little of what the AI wrote, encrypted, only for as long as that takes.
What's kept with your account
- Skills progress: the lessons you've finished, and how you got on with each exercise. Not the answers you typed.
- Your plans: where each one stands and how it went, when it's due, and whether you want a check-in. Never what the plan says.
- Check-in reminders: what the email needs to say, including the plan, deleted once the check-in is over.
Only your own signed-in account can get these back.
Analytics
We use PostHog, with data stored in the EU. Once you've signed in, analytics are linked to your account. They record which screens and features are used, errors, device type and rough region, masked recordings of app sessions, and a few labels the app works out without your words. Your IP address is dropped before anything is stored.
Feedback
If you send us feedback in the app, on a reply or a Skills exercise, it comes to us through PostHog, linked to your account.
Research interviews
If you agree to a research interview in the app, it tells you what it involves before it starts. The conversation is held on our servers while it runs. Afterwards we keep only the summary you approve, and your name if you choose to give it.
The formal bits
Who we are
Hunique is provided by Kaol Ltd (company number 16955479, 71-75 Shelton Street, London, WC2H 9JQ), registered with the UK Information Commissioner's Office under ZC089019. Kaol Ltd is the data controller, and you can reach us about privacy at privacy@hunique.ai.
Who processes data for us
- Cloudflare, Inc. hosts the app and website, your account and what's kept with it, sends sign-in and reminder emails, and runs the AI gateway and some AI models.
- Amazon Web Services, Inc. runs some AI models, in the EU.
- PostHog, Inc. provides analytics, stored in the EU. It uses its own sub-processors (posthog.com/subprocessors).
- An AI assistant helps us read across research interview summaries you've approved.
- Google LLC runs our email, the early-access waitlist form and newsletter, and where we keep research summaries.
All are US companies with data processing agreements with us, and transfers to the US are protected by Standard Contractual Clauses or the UK Extension to the EU-US Data Privacy Framework.
Why we're allowed to
- To provide the service you ask for (contract, UK GDPR Article 6(1)(b)): signing you in, your early-access sign-up, AI replies, keeping your Skills progress and plans, and sending the reminders you agree to.
- Our legitimate interest in improving Hunique (Article 6(1)(f)): analytics and feedback, and the early-access newsletter, which you can leave at any time. We don't use them for advertising, and we don't share them.
- Your consent (Article 6(1)(a)) for research interviews, given on the screen before one starts.
- Your explicit consent (Article 9(2)(a)) for the health and other sensitive matters you share, which the law treats as special category data. You give it when you start using Hunique, we record when and what you agreed to, and you can withdraw it at any time in Data & privacy.
- A legal obligation (Article 6(1)(c)) to keep that record, so we can show you gave consent.
Your sign-in cookie and the storage the app runs on are strictly necessary, and our analytics storage is covered by the exemption for low-risk analytics, so we don't ask for cookie consent.
How long we keep things
| Data | How long |
|---|---|
| Conversations, people and notes | On your device, until you delete them. We have no copy. |
| What you type to AI features | Not kept. AI-written text a feature needs is kept only until it's done. |
| Skills progress and your plans | While you have an account, or until you use "Delete your content". |
| Check-in reminder copy | Until the check-in is over (at most five weeks), or until you turn reminders off or use "Delete your content". |
| Email and account ID | While you have an account. Deleted within 30 days of asking. |
| Research interview summaries | While we need them for our research. We review this every year. |
| Waitlist sign-ups | While we need them. We review this every year. |
| Your consent record | While you have an account, as the record of what you agreed to. |
| Sign-in sessions | 30 days from your last visit, or until you sign out. |
| Analytics events | Up to 12 months. Session recordings up to 30 days. |
| Service logs | Up to 15 months. No content. |
Your rights
You can ask us for a copy of what we hold about you, or to correct, delete, restrict or move it. You can withdraw your consent at any time in Data & privacy. Hunique then stops until you agree again, and any pending reminder emails are cancelled. What's on your device stays, and you can delete it there. Email privacy@hunique.ai and we'll reply within a month. Deleting your account removes your email, everything kept with it, and your analytics.
You can object to analytics at any time: email privacy@hunique.ai and we'll stop including your account.
If you're unhappy with how we've handled your data, tell us at privacy@hunique.ai. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.
We don't make decisions about you by automated means that have legal or similarly significant effects.
Age
Hunique is for adults aged 18 and over.
Changes
When we change how we handle data in a way that matters, we'll update this page and tell you in the app.
Version 0.5. Last updated 11 October 2026